Unparalleled support, 
whenever you need it

Maintain your fleet with the help of our global support and post sales team.

Get in touch

Training
Warranty
Repairs/returns
Consultancy

Master your UAV operations

We provide expert-led training programmes to ensure you get the most out of your drones. From flight operation fundamentals to advanced mission planning, our courses are designed to enhance your team’s capabilities.

  • Hands-on flight training for pilots of all experience levels
  • Custom courses tailored to industry-specific applications
  • Compliance and safety certification guidance
  • Ongoing support

Reliable coverage, peace of mind

Ensure your investment is protected. With comprehensive coverage on key components and fast turnaround times, we keep you mission-ready with minimal downtime.

  • Standard and extended warranty options available
  • Coverage for manufacturing defects and key components
  • Streamlined claims process for hassle-free support
  • Fast replacement or repair to minimise disruptions

Fast, simple, and hassle-free

Designed for field repairs, ShadowVu® drones allow quick fixes using standard tools. For more complex issues, our support team provides rapid diagnostics and repair services to keep your drones in the air.

  • Quick field repairs using basic handheld tools
  • Direct access to spare parts for minimal downtime
  • Expert diagnostics and in-house repair services
  • Simplified return process for warranty claims

Expert guidance for tailored solutions

Every mission is unique. Our consultancy services de-risk your projects and ensures you have the right UAV solution for your needs.

  • Fleet optimisation and operational planning
  • Compliance, regulation, and risk assessment support
  • Payload customisation for industry-specific operations

Log a ticket for support

Please provide your customer details and we’ll be in touch to keep you flying.

Please provide your customer details and we’ll be in touch to keep you flying.